How to Improve Communication in the Workplace

Workplace failures occur for many reasons, but did you know that they’re caused by poor communication 86% of the time?

Communication is crucial in business, relationships, and life, yet many underestimate its importance. On the flip side, company executives don’t always realize that communication is even an issue.


If you’re a business owner and recognize communication problems in the workplace, you might want to find ways to improve communication within your business.

Keep reading this guide to learn some of the best tips for achieving this goal.

Recognize the Effects of Poor Communication

Communication is the bedrock for relationships, families, and businesses, yet it’s a trait that many companies struggle with. So, what happens when your business has poor communication skills?

First, it leads to misunderstandings. Employees who don’t understand the rules, expectations, or goals might feel confused. As a result, they might take the wrong actions and fail to focus on important matters.

Poor communication also leads to a loss in productivity. When you or the workers don’t know what’s happening with the business, they might not work as hard.

Additionally, the environment in the workplace might suffer from a lack of communication. This leads to distrust and frustration.

Poor communication also leads to fights and problems.

For example, you might get mad at your partner for not handling something correctly. However, your partner might think they did handle it correctly due to a lack of communication.

These problems can happen in a family business and other business types.

Start With Clear Expectations

Clear expectations for the owners, management, and employees provide a map for each person. Therefore, offering clear expectations is vital for your business.

You might do this by creating employee handbooks or job descriptions. Additionally, you can do this through proper communication and leadership skills.

Learning effective business communication skills is crucial and starting with clear expectations is an excellent idea. The result of clear expectations is a decrease in misunderstandings.

When everyone knows their duties, roles, and responsibilities, they can work hard to achieve them. Likewise, when everyone knows the primary goals, they’ll have the direction they need to meet these.

Hold Weekly Meetings

Whether you have a family business or any other type of business, you can encounter conflicts. Addressing these issues and solving them quickly is vital, but preventing them is even better.

One great way to do this is through weekly meetings. For example, you might have upper management meetings with the managers or directors. You might also have other types of team meetings.

The point is to stay on top of your business discussions. You can create an agenda for each weekly meeting, which might include goals, expectations, and current events within the business.

You can encourage everyone at the meetings to discuss their questions, needs, desires, and problems. Again, everyone can stay in the loop when you meet regularly and encourage open dialogue.

Use Individual Meetings

In addition to holding group meetings, you can improve communication in your workplace by meeting one-on-one. You’ll learn a lot by meeting individually with your co-owners, managers, or employees.

Employees tend to open up more when they discuss things one-on-one. For example, they might tell you more about their feelings and thoughts.

Additionally, they might be more open about the issues and challenges they face.

If you want to learn what your workers really think and how they really feel, this is the method to use.

Not only can you learn more about your company by doing this, but you can also improve employee morale. Your employees will feel valued and heard when you take the time to meet with them individually.

Keep Written Communications

In today’s world, communicating electronically is easy. The benefit of electronic communications is that it leaves a paper trail. You can improve communications by utilizing these methods.

For example, you might want to send emails every Monday morning with weekly announcements. You could also include “shout-outs” to employees who met goals or exceeded the company expectations.

Electronic communications, such as emails or texts, are a great, affordable, and simple method for improving your company’s communications.

Encourage a Respectful Atmosphere

Good communication is vital for developing a healthy workplace atmosphere. A great way to do this is by encouraging respect.

Encouraging your employees and managers to treat people with respect goes a long way. However, as an owner, you also play a role in this goal.

Everyone will watch you and how you act. Therefore, your role is to set the example.

You can do this by treating everyone with respect. Instead of talking down to people, use encouraging methods to communicate your needs and concerns.

When you create a respectful and healthy atmosphere, everyone will be happier and more content within the workplace. As a result, you’ll see an improvement in communications.

Address Issues Quickly

Unaddressed issues brew within workers and, therefore, lead to problems. They also lead to discontentment, negativity, and decreased productivity.

If you aim to address every issue quickly, you’ll improve the environment in the business. The result is an improvement in productivity, primarily because people feel valued when problems get settled quickly.

Addressing issues is a form of communication that is extremely helpful in a family business or other business, so you might want to start focusing on this issue.

Seek Professional Help to Improve Communication

The environment changes in the workplace when you improve communication. So if you’re looking for ways to improve your business operations, focusing on communication skills is an excellent place to start.

Of course, you might also need to seek professional help for your business. You can contact us at Positively People to learn more about our services and how we can help.

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